Taxes & Duties

Taxes & Duties

Please note that all import duties, taxes, customs fees, and charges are not included in the item price or shipping cost. These charges vary from country to country and are the responsibility of the recipient. We recommend contacting your local customs office for details.

For orders shipped to the EU or Canada, we use Standard Shipping to help you avoid custom fee rates.

If a package is returned due to unpaid customs fees, we'll refund the order minus shipping cost and a 30% handling fee.

Contact & Office Info

United Kingdom

Company: HOI STUDIOS LTD

Address: PO Box 4385, 14862810, Cardiff, CF14 8LH, United Kingdom

Phone: +44 7458680779

Vietnam

Company: PNK GROUP COMPANY LIMITED

Address: Tầng 1, Trung tâm thương mại Faifo Lane, Số 2 Phan Văn Đáng, P. Thạnh Mỹ Lợi, TP Thủ Đức, TP HCM

Tax ID: 0317304328

Fulfillment Center

5 FLOOR, No 9 CHIFENG ROAD – LICHENG DISTRICT, QUANZHOU CITY, FUJIAN, 362000

Support

Support Time: Mon – Fri: 9 AM – 5 PM

Email: support@polynesianlover.com